We collect information you provide directly — including your name, email address, phone number, job title, and company details — when you fill out our contact form, request a demo, or engage our services.
We also collect usage data automatically when you visit our website, including IP addresses, browser type, pages visited, and session duration through Google Analytics GA4 and Vercel Analytics.
We use your data to respond to enquiries and deliver requested services, to send relevant communications about our solutions, to improve our website and service quality, and to comply with applicable legal obligations.
All personal data is stored securely using AES-256 encryption at rest and TLS 1.3 in transit. Our infrastructure is hosted on Vercel and Supabase, both operating SOC 2 Type II-compliant data centres.
Access to personal data is restricted to authorised personnel only, governed by role-based access controls and multi-factor authentication.
Our website uses essential cookies and analytics cookies through Google Analytics GA4. We do not use advertising or tracking cookies.
Contact form enquiries are retained for 24 months. Client project data is retained for the duration of the engagement plus 5 years for contractual and legal compliance purposes.
Under the UAE Personal Data Protection Law (PDPL) and, where applicable, the GDPR, you have the following rights:
To exercise any of these rights, contact us at privacy@glaziertech.com. We will respond within 30 days.
We may update this Privacy Policy from time to time. Material changes will be communicated via email to active clients or prominently noted on this page.